Privacy Policy

UGC Studio ("we," "us," or "our") operates the website visionapi.ru and the application at app.visionapi.ru. UGC Studio is a content collaboration and social media management platform that enables creators and brands to submit, review, approve, and publish content across social media platforms.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using UGC Studio, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create an account, we collect your name, email address, password, and optionally your company or brand name. This information is necessary to provide you with access to the platform and personalize your experience.

1.2 Payment Information

If you purchase a subscription or credits, your billing details are processed through our payment processor, Stripe. We do not store your credit card numbers or full payment details directly on our servers. Stripe's handling of your payment information is governed by their own privacy policy and PCI-DSS compliance standards.

1.3 Social Media Account Data

When you connect a social media platform (such as TikTok) to UGC Studio, we collect the following information from that platform:

• Profile image, display name, username, and profile ID
• OAuth access tokens and refresh tokens
• Sent post data and engagement metrics (views, likes, shares, comments)
• Creator information such as privacy settings and interaction preferences

1.4 Content Data

We collect and store content you submit through the platform, including videos, images, captions, hashtags, and scheduling preferences. This content is necessary to provide our core service of reviewing, approving, and publishing content to your connected social media accounts.

1.5 Automatically Collected Data

When you use UGC Studio, we automatically collect certain information, including your IP address, browser type, device information, cookies, and usage analytics. This data helps us understand how the platform is used and allows us to improve performance and reliability.

2. How We Use Your Information

We use the information we collect to:

• Provide the core service, including publishing content to your connected social media accounts on your behalf
• Process payments and manage your subscription
• Display analytics and engagement data from your connected accounts
• Send account-related communications, such as billing confirmations, security alerts, and product updates
• Improve the platform, troubleshoot issues, and enhance the overall user experience

3. Social Platform Integrations

UGC Studio integrates with third-party social media platforms to provide content publishing and analytics services. Each integration is subject to the respective platform's terms and privacy policies in addition to this Privacy Policy.

3.1 TikTok

By connecting your TikTok account, you authorize UGC Studio to post content on your behalf using TikTok's Content Posting API. We access your TikTok profile information, posting capabilities, and engagement metrics solely to provide you with content publishing and analytics features. Your use of TikTok through our service is also subject to TikTok's Terms of Service and Privacy Policy.

4. Data Sharing

We do not sell your personal data to third parties.

We share your data only with the following categories of service providers, and only to the extent necessary to operate the platform:

• Social media platforms you connect to (e.g., TikTok) in order to publish content and retrieve engagement data on your behalf
• Payment processors (Stripe) for billing and subscription management
• Infrastructure and hosting providers that help us operate and maintain the platform

Data collected from your connected social media accounts will only be used to provide you with the service you expect and will not be shared with any third parties beyond what is described above.

5. Data Security

We take the security of your data seriously and implement industry-standard measures to protect it:

• OAuth tokens are encrypted in transit using TLS and encrypted at rest
• Tokens are stored in encrypted database fields with access restricted to authorized systems only
• We follow industry-standard security practices for authentication, authorization, and data storage
• Access to sensitive data is restricted on a need-to-know basis

While we strive to protect your personal information, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any security incidents that may occur.

6. Your Rights & Revoking Access

You have the following rights regarding your data:

• Disconnect accounts: You may disconnect any connected social media account at any time through the platform settings. Upon disconnection, all stored OAuth tokens for that account are immediately deleted.
• Account deletion: You may request full deletion of your account and all associated data by contacting us at support@visionapi.ru.
• Data export: You may request an export of the personal data we hold about you.
• Access, correction, and deletion: You have the right to access, correct, or request deletion of your personal information at any time.

To exercise any of these rights, please contact us at support@visionapi.ru.

7. Data Retention

• Account data is retained for as long as your account remains active.
• Post history and engagement data are retained to provide you with ongoing analytics.
• Upon account deletion, your personal data will be removed from our systems within 30 days.
• Aggregated and anonymized analytics data that cannot be used to identify you may be retained indefinitely.

8. Children's Privacy

UGC Studio is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete that information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@visionapi.ru.

9. International Data Transfers

Your information is processed and stored in the United States. If you are accessing UGC Studio from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States, where data protection laws may differ from those of your jurisdiction. By using our platform, you consent to the transfer of your information to the United States.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make material changes, we will notify you via the email address associated with your account. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. Your continued use of UGC Studio after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

support@visionapi.ru